I'm currently in the process of producing a set of audiobooks on Service Managment. These should be useful aids to study for anybody taking the ITIL Foundations or ITIL Service Manager training courses.
I've been teaching these courses over the past few years for both Hewlett Packard and Foster-Melliar and I'm registered as an ITIL trainer with both the ISEB and EXIN.
I've loved teaching for over twenty five years. I've taught technical subjects like programming, from Pascal to HP1000 microcode through things like HP Openview (NNM, Service Desk, Operations and Service Navigator etc.), Unix Security and such oddities (now) as X.25.
I think that teaching might be in my blood as both my parents were teachers as were my brother and sister at times.
I'll be advertising the series through a podcast covering the whole of Service Management in half an hour. I'm finding it a pleasant challenge to put together a short introduction to such a wide field!
I'm hoping to have the series published by Christmas 2006, though, with all the logistics, I realise that this might be a little optimistic!
The audiobooks will also be aimed at anybody intending to implement Service Management, or a part of it, practically. They're the sort of thing that will give you a refresher as you listen to them in the car on the way to work.
4 comments:
Any update on these audiobooks?
I'm happy to give an update, yes.
I've put together the structure for the detail in the current ITIL books.
I'm also, though, working with the itSMF IPESC to evaluate the new ITIL v3 books to establish their suitability for endorsement by the itSMF. It's a fascinating job and I'm getting a reasonably clear idea of how ITIL v3 is going to work.
This has helped me establish how to re-structure the work that I've done so far.
Once the evaluation is out of the way - early May - I'll start building the structure detail and recording. I've a generally busy few months ahead, though, so I don't expect, now, that I'll actually have any audiobooks ready before, say, September.
Hi Peter, do you have any update regarding the audiobooks ?
Thanks in advance, Claus Hollstein
To say this has slipped would be an understatement! I've still got the project on my radar, though, for when there's a bit more time.
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